Call for Service

(281) 446-4272

Service Hours

Mon-Fri 7AM to 7PM

Service Area

Northeast Houston

Furnace Repair
Servicing the Humble area since 1982.
Furnace Repair in Humble, TX

Furnace Repair in Humble, TX

At Cruz Air & Electric, we offer fast and reliable furnace repair services.

The need for a heater repair can happen at any time, and usually without much warning. Unfortunately, furnace problems typically go unnoticed until you need to heat your home and end up left in the cold.

With our expert heating contractors available to service your HVAC system 24/7, you can rest assured that your comfort will be right where you want it in no time at all.

Give us a call today at 281-446-4272 to schedule your furnace repair service.

Signs You Need Your Furnace Repaired

When to Call for Professional Furnace Repair

If you are having trouble getting your home heated to a comfortable temperature, you may be in need of an expert furnace repair service.

Although there are many reasons why your heater may be underperforming; here are some of the most common signs to look for

  • Strange Noises Coming from Your Heater
  • Foul Smells Coming from Your Furnace or Vents
  • Ineffective Heating
  • Rising Energy Bills
  • Short Cycling
  • Pilot Light Isn’t Burning Blue
  • Outdated Furnace / Heating Equipment

Home heating systems depend on many moving parts to run efficiently and perform, which is exactly why several different signs could point to a malfunctioning furnace.

If you are still experiencing problems after you’ve already ensured that your thermostat is working correctly and you’ve replaced your furnace’s air filter, give our team a call.

Has your furnace started giving you the cold shoulder?

Schedule Furnace Repair Services You Can Count On

If your furnace isn’t working correctly or efficiently, it’s time you call in the experts to service your heating system and bring back your comfort.

At Cruz, our heating services are backed by decades of HVAC experience and skill. We treat each of our customers like family, which means you can count on fast servicing and comfort that lasts all year long.

If you need your heating unit repaired or a full furnace replacement, call our team today at 281-446-4272 to schedule professional heating services you can count on.

Cruz Air & Electric Service Van

FURNACE REPAIR FREQUENTLY ASKED QUESTIONS

How do I know if I need a furnace repair?

There are several signs that can indicate that your furnace may need to be repaired. Here are some common indicators:

  • Poor or inconsistent heating: If you notice that your furnace is not providing sufficient heat or if there are temperature inconsistencies throughout your home or commercial building, it may be a sign of a furnace issue. This could be due to problems with the thermostat, burner, blower motor, or other furnace components.
  • Unusual noises: Strange noises coming from your furnace, such as banging, rattling, or squeaking, can be a sign of mechanical issues, loose or broken components, or airflow problems. Unusual noises from your furnace should not be ignored, as they can indicate potential problems that need to be addressed promptly.
  • Increased energy bills: If your energy bills have significantly increased without a change in your energy usage patterns, it could be a sign that your furnace is not operating efficiently. This could be due to issues such as clogged filters, malfunctioning thermostats, or other problems that are causing your furnace to work harder and use more energy.
  • Cycling on and off frequently: If your furnace is frequently cycling on and off, it could be a sign of a problem. This could be due to issues such as a faulty thermostat, a malfunctioning blower motor, or other components that are not functioning properly. Frequent cycling can cause unnecessary wear and tear on your furnace and reduce its efficiency.
  • Yellow burner flame: A furnace’s burner flame should typically be blue. If you notice a yellow or flickering flame, it could be a sign of incomplete combustion, which can produce harmful gases like carbon monoxide. This could indicate a problem with the burner or other components of the furnace that require immediate attention.
  • Strange smells: If you notice unusual odors, such as a burning smell, gas smell, or musty odor, coming from your furnace, it could be a sign of a problem. These odors could indicate issues like overheating, gas leaks, or mold growth in the ductwork, and should be addressed promptly to avoid potential hazards.
  • Poor indoor air quality: A malfunctioning furnace can impact the indoor air quality of your home or commercial building. If you notice increased dust, dirt, or other airborne particles, or if occupants are experiencing more respiratory symptoms or allergies, it could be a sign that your furnace is not functioning properly and may need repair.

If you notice any of these signs or if you have concerns about the performance of your furnace, it’s important that you consult our HVAC professionals for a thorough inspection and diagnosis. Prompt furnace repairs can help prevent further damage, ensure efficient operation, and extend the lifespan of your furnace.

How long should a furnace last?

The typical lifespan of a furnace depends on various factors, including its make, model, usage patterns, maintenance, and quality of installation. On average, a well-maintained furnace can last between 15 to 30 years. However, some furnaces may last longer, while others may experience issues and require replacement earlier.

Here are some general guidelines for the lifespan of different types of furnaces:

  • Gas furnaces: Gas furnaces are commonly used in residential and commercial buildings and are known for their efficiency and reliability. A well-maintained gas furnace can last for 15 to 30 years or even longer with proper care.
  • Oil furnaces: Oil furnaces are less common but are still used in some older homes or buildings. They require regular maintenance and can typically last for 15 to 25 years, although their lifespan may be shorter due to the corrosive nature of oil.
  • Electric furnaces: Electric furnaces are typically less durable compared to gas or oil furnaces and may have a shorter lifespan of around 10 to 20 years. However, they may require fewer repairs and maintenance compared to combustion-based furnaces.

It’s important to note that these are rough estimates, and the actual lifespan of a furnace can vary depending on many factors. Regular maintenance, such as cleaning, filter replacement, and annual inspections, can help extend the lifespan of a furnace. Additionally, the quality of installation, usage patterns, and environmental factors can also impact the lifespan of a furnace.

If your furnace is approaching the end of its estimated lifespan or if you’re experiencing frequent issues and repairs, it may be time to consider replacing it with a new, more efficient and reliable model. Consulting with a qualified HVAC professional can help you determine the best course of action for your specific situation.

How can I improve the efficiency of my furnace?

The best way to keep your furnace at maximum efficiency is to schedule regular maintenance and tune-up services with HVAC professionals. You can also improve efficiency by ensuring that your system is always on the recommended setting and replacing your filters regularly.

Cruz Air & ElectricExcellentCruz Air & Electric4.5 Based on 126 reviews fromSee all reviews review us onWilliam B.William B. ★★★★★ It was installed by Cruz Electric in 2015. They have serviced also. Great Company. Adam is very helpful.Response from the ownerMr. Bowie-Thanks so much for taking the time to write such a nice review! We're glad to hear that you enjoy working with Adam as much as we do! We appreciate your business and support through the years. Kim MKim M ★★★★★ Very profesional, quality work at a reasonable price! I will definitely call them again in the future.Response from the ownerKim-We're so glad to hear that you are so pleased with our team and your service. That means everything to us. We appreciate you giving us a call, and we look forward to serving you again in the future! Thank you for being a Cruz Air & Electric customer. Anne P.Anne P. ★★★★★ They were fast, helpful and on time! Dylan our tech was friendly and knowledgeable. I’d definitely recommend Cruz Air and Electric.Response from the ownerThank you for leaving a review. We are happy to hear you had a great experience with our technician. Thank you for being a Cruz Air & Electric customer. trina K.trina K. ★★★★★ We have been using Cruz for over 20 years now. They are honest and reliable.Our technician, Dylan Pesnell, was prepared to add 4 plus pounds of Freon-which as you know has skyrocketed at $210.00 per pound.He checked a couple things and told us it wasn’t leaking and full!Coils were clogged! He gave it a good bath and BOOM….we’re back in business!Dylan was extremely professional, honest and friendlyResponse from the ownerThank you for sharing with us your great experience. We truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day! Marie H.Marie H. ★★★★★ Dylan was amazingResponse from the ownerThank you so much for the kind review! We love to hear things like this come from our customers! Scott A.Scott A. ★★★★★ We just received the finest, most professional A/C service from Cruz A/C & Electric. Additionally, we met one of the most outstanding, professional, and upstanding young man in Dylan Pesnell, that we’ve have encountered in many years. I’d like to highly RECOMMEND and briefly decribe our experience with both; Cruz A/C & Electric for their service, efficient turnaround time and communications we received. And of course, Dylan, who made it all happen.Evening time ion 08/15, we had ½ of our home in Huffman, TX, without working thermostats or A/C. Knowing Cruz A/C & Electric were located in Humble, the possibility of service to the remote Huffman Commons would probably be next day.I called Cruz A/C & Electric at 5:18pm on Monday 08/15 and reached their answering service. They were polite and quickly took my information. Within 4 minutes, Dylan called me at 5:22pm and said he would come out to our home. At 5:25pm, I received a text message from Cruz A/C & Electric that Dylan was heading our way and the message professionally conveyed Dylan’s certifications and phone numbers to call should we encounter any issues.Within minutes, Dylan arrived, very professional in dress and demeanor and confident in assessing the problem. Before 6pm, Dylan not only assessed the problem but made the necessary repairs and our entire home was cooling again.Many thanks and a HIGH recommendation to Cruz A/C & Electric for their automated communications and rapid turnaround time for completing everything.As for Dylan, he’s an incredible, capable resource that shows a tremendous amount of positivity and confidence that Cruz A/C and Electric should be proud of. He chatted with me for a few minutes after the repairs, and I can honestly vouch for his level of skills and confidence/capability. He’s definitely a family man too.Coach/PIO (aka Scott A.)Response from the ownerHi, Mr. Abshire - Thanks so much for writing and sharing your kudos and appreciation for Dylan's hard work and professionalism. We couldn't be prouder of his dedication and commitment to our customers. We do our absolute best to provide excellent service so thank you for sharing your positive feedback! We're thankful to have you as a Cruz Air customer. If we can be of further service, just let us know!Thank you! Emily M.Emily M. ★★★★★ Dylan was fantastic! My neighbors home wasn’t cooling & he came out at 10 PM to fix it. He diagnosed the issue and replaced a part quickly & efficiently. The house went from 83 to 74 in a few hours, thank you Dylan! He was friendly & I would definitely call him again.Response from the ownerThank you, Emily, for sharing your great review. We strive to do our best at all times with all of our customers and this means a lot! Dylan is a wonderful Technician, and we are thankful to have him here at Cruz Air & Electric.If you ever have any questions, concerns, or future needs - please give us a call! We're always here to help. Sue Anne S.Sue Anne S. ★★★★★ Once again Cruz Air responded very quickly to my weekend call and did not charge an "after hours fee", just the normal service fee. I would highly recommend Dylan and Cruz Air. Aug 2023Dylan with Cruz Air really helped us out! We called early on a hot June Sunday afternoon because our AC was not working. Dylan had arrived at our house in less than an hour!! And because we called before 5pm on Sunday, we were only charged the normal service fee, not an emergency fee! I would highly recommend Cruz Air, we have used them for years and they have always provided great service!!Response from the ownerHi, Mrs. Smith. Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we proud to hear that we met that mark! We'll be sure to pass along your kudos to your Dylan. Thanks for your business and support through the years. Jo E.Jo E. ★★★★★ Dylan was on time, notified us both when he was on his way, he epitomized the Cruz Electric professional employee!Response from the ownerThank you so much for the kind review! We love to hear things like this come from our customers! Cheryl D.Cheryl D. ★★★★★ Dylan Pesnell has been to our home numerous times and assisted us with the purchase of two units, as well as maintenance. He has been a wonderful asset that we have come to trust and rely on for our a/c needs. His knowledge and helpfulness is outstanding and we will continue to call on Cruz Air/Dylan for all our future needs, thanks to his representation.Response from the ownerThank you for leaving us a review! Dylan is a great technician and we are happy to hear you had a great experience with him! Thank you for being a Cruz Air customer. Have a great week. Harry S.Harry S. ★★★★★ Dylan Pesmell was Excellent....Response from the ownerThank you Mr. Stephens for taking the time to leave such a nice review for Dylan! He will surely appreciate hearing you were happy with your experience. Have a great day! Brenda W.Brenda W. ★★★★★ Our air stopped working after we got home from church today. We called Cruz Air and Dylan came out in about an hour. Very professional and such a nice young man. He had our air back on in no time.Response from the ownerThank you for your review and rating, it is much appreciated! H SH S ★★★★★ Prompt, courteous and professional service by DylanResponse from the ownerThank you for leaving a review. We are happy to hear you had a great experience with our technician. Thank you for being a Cruz Air & Electric customer. Mariah S.Mariah S. ★★★★★ I was appreciative that I could get immediate service at a time of emergency. Travis was amazing!!!Response from the ownerHi Mariah, we truly appreciate the kind words you've shared about our employee! We do our absolute best to provide excellent service so thank you for sharing your positive feedback! RechelleRechelle ★★★★★ Dylan was an absolute professional. Very friendly and quickly fixed my issues. Highly recommend!Response from the ownerHi Rechelle, we truly appreciate the kind words you've shared about our employee! We do our absolute best to provide excellent service so thank you for sharing your positive feedback! Herbert C.Herbert C. ★★★★★ Over the last 30 years in kingwood I played roulette with HVAC companies. Finally about 5 years ago I settled on Cruz and have been getting great service. Had issues with upstairs unit. Dylan arrived same day, quickly diagnosed the issue and fixed it.Response from the ownerHi, Mr. Cole. Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we proud to hear that we met that mark! We'll be sure to pass along your kudos to your Dylan. Thanks for your business and support through the years. Vicki D.Vicki D. ★★★★★ Great for electrical an HVAC service. They are professional, respond quickly and friendly. Dylan explained what needed to be serviced and replaced. I have used them for a few years and highly recommend them.Response from the ownerVicki, we truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day! Sarah N.Sarah N. ★★★★★ Dylan was an excellent technician. He explained what was wrong with our AC and was able to fix it at a reasonable price the next day.Response from the ownerThanks so much for taking the time to write such a nice review! We're glad to hear that you enjoyed working with Dylan as much as we do! We appreciate your business and support. Have a great day. dtrisnadtrisna ★★★★★ Good job they found the leak in the evaporator of a heat pump that is still under warantee. Good job in finding the micro leak with hydro chluoro carbon sniffer.Response from the ownerThank you for using Cruz Air & Electric AC Team! We appreciate your business and review. Have a great day. KaneKane ★★★★★ Honestly don't listen to the bad reviews. These guys are amazing and go above and beyond! Highly recommend!Response from the ownerThank you, Kane for sharing with us your great experience. We truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day! DD D.DD D. ★★★★★ This is probably the most punctual company I have ever worked with. Travis is the nicest and most honest. He carefully explained the details and our options to my partner and me. We were able to finance a new unit. Although, I was disappointed the new drain pan was cracked by the employees at the time of the installment, Travis was quick to ask Diana to call me so that we could schedule a time to replace it. No damage was caused to the our home and our concerns were validated, so that is why they still get 5 stars from me. Seriously, they are incredible.Response from the ownerThank you so much for taking the time to post such a great review for Diana and Travis. We truly appreciated the opportunity to serve you and look forward to working with you again in the future! We thank you for your business. Darlene J.Darlene J. ★★★★★ Cruz A&E was reasonably priced.Travis B. Was very pleasant knowledgeable and efficient. I would definitely recommend Cruz Air & Electric to family and friends.Response from the owner Darlene,Thank you so much for the kind review! We love to hear things like this come from our customers! We appreciate you taking the time to share your experience and we look forward with you in the near future. Wendy MWendy M ★★★★★ After I tried installing a smart thermostat, my air conditioner stopped working. I called Cruz Air & Electric the next morning and made an appointment for that afternoon. Travis was able to resolve the issue and install both thermostats in a timely manner. He was professional, courteous and even cleaned up after himself. I'm very satisfied with Travis and the service provided and will definitely use Cruz Air & Electric for future needs.Response from the ownerThank you for taking the time to write such a wonderful review. Our technicians work very hard to ensure all of our customers are essentially treated like family. We are honored to have you as a customerand look forward to serving you again . Thank you Betty F.Betty F. ★★★★★ From the start to finish this company has professional employees. Called for an estimate on replacing our hvac system, Diane was very responsive in scheduling and communicating a date and time. Travis who listened and explained their hvac package with no pressure on buying higher priced units. Installers Javier, Javier and victor were neat and clean. Dillon who checked and verified the system was on time and informative. Wonderful customer service! Would definitely recommendResponse from the ownerThank you so much for taking the time to post such a great review for our office staff, Installers and Travis. We truly appreciated the opportunity to serve you and look forward to working with you again in the future! Thank you for purchasing your new HVAC system with Cruz Air & Electric. Nestor P.Nestor P. ★★★★★ Dylan; the tech guy and his apprentice were excellent. I highly recommend this company.Response from the ownerHi, Nestor- Thanks for letting us know how pleased you were with Dylan and Eric. They really are great guys and great technicians! Thank you for being a Cruz Air customer. We truly appreciate your business and support. Stephanie C.Stephanie C. ★★★★★ Travis was excellent, he was able to fix the problem with my unit rather quickly. My son is paralyzed and can't get too hot so his timely repair was a blessing. We are very grateful.Response from the ownerHi, Stephanie - We're so glad that you gave us a call! We appreciate your kind words and will be sure to pass them to Travis. Thank you for being a Cruz Air customer! Laurie A.Laurie A. ★★★★★ Travis was Very professional, great at explaining the situation and giving us affordable optionsResponse from the ownerThank you,! We will be sure to share your thanks with Travis- he really is wonderful. Thank you for being a Cruz Air customer - and please don't hesitate to reach out if we can be of further assistance! John B.John B. ★★★★★ I have used this company for years and Adam and his crew are excellent at what they do. Their service is above and beyond they're always on time. They have been taking care of my Air conditioning and heating needs for years they also take care of my generator. If you're in need of AC or heater work I would definitely recommend Cruz AC and Electric.Response from the ownerJohn-Thank you for taking the time to write such a wonderful review. Our technicians work very hard to ensure all of our customers are essentially treated like family. We are honored to have you as a customer. Have a great day. Colleen H.Colleen H. ★★★★★ Dylan Pesnell, Lead Comfort Advisor, gave us an honest, thorough evaluation and repair. His explanation was patient, detail oriented and skilled. I recommend based on professionalism and industry knowledge.Response from the ownerHi Colleen, Thanks so much for sharing your experience. We'll be sure to pass your appreciation on to Dylan. David M.David M. ★★★★★ Dylan was a great technician, went over and beyond to help and took care of Everything professionally!!Response from the ownerHi Mr. Mueller, We're so glad to hear that you are so pleased with our team and your service. That means everything to us. We appreciate you giving us a call, and we look forward to serving you again in the future! Have a great day. lori L.lori L. ★★★★★ Dylan was very prompt and helpful. Answered all my questions completely. Highly recommend Cruz Air.Response from the ownerThank you so much for the kind review! We love to hear things like this come from our customers! Have a great day. John K.John K. ★★★★★ Prompt, professional service.Response from the ownerThank you for using Cruz Air & Electric AC Team! We appreciate your business and review. Wayne R.Wayne R. ★★★★★ Dylan came out today and fixed our problem. He was very kind, considerate and professional. We took out another year maintenance today too.Response from the ownerThank you for using Cruz Air & Electric AC Team! We appreciate your business and review. LEROY H.LEROY H. ★★★★★ Our A/C wasnt blowing cold. I called Cruz air after reading some of the reviews. The HVAC manager Travis showed up and with in about 15 minutes he knew exactly what was wrong. I was a little skeptical. Travis hooked his gauges back up and very professionally walked me through it. Very professional ,very friendly and extremely knowledgeable. After giving me few different options I decided to purchase a whole brand new unit. They installed the unit very quickly with absolutely no complaints. Cruz air & electric now has a new life long customer. Thank you Travis for your hard work.Response from the ownerThank you very much , Mr. Hall ! We're so glad to hear that you are so pleased with Travis , our team and your service. That means everything to us. We appreciate you giving us a call, and we look forward to serving you again in the future! Have a great day. Lisa C.Lisa C. ★★★★★ Dylan is a great technician. He came out, assessed our needs and gave us a reasonable, no-nonsense quote for everything. He and his crew installed everything (A/C and heating) in one fell swoop. He is polite, professional and completely trustworthy. I will recommend him to everyone I know for HVAC sales and service. Cruz has had our business for a while now and will continue to have it for years to come.Response from the ownerLisa, Thank you so much for taking the time to write such a nice review! We're glad to hear that you enjoyed working with Dylan as much as we do! We appreciate your business and support through the years. Have a great day. sergio G.sergio G. ★★★★★ Our A/C stopped working after a heavy rain last night, called Cruz Electric in the morning, Dylan came out on time the following morning and identified and repaired the issue very quickly. He was very friendly and explained the issue and how repairs were made. I’m glad we use Cruz Electric twice a year to service our HVAC system.Response from the ownerThank you, Mr. Garcia ! We will be sure to share your thanks with Dylan - he really is wonderful. Thank you for being a Cruz Air customer - and please don't hesitate to reach out if we can be of further assistance! Have a great day. Hailey M.Hailey M. ★★★★★ Dylan Pesnell was our repairman to check on AC units. Polite, on time, and speedy!Response from the ownerThank you for using Cruz Air & Electric AC Team! We appreciate your business and review. David C.David C. ★★★★★ Dylan was pleasure to work with. He was on time and extremely polite. Very thorough and competent! Really appreciate the Cruz Air & Electric experience!Response from the ownerThank you for leaving us a review! Daniel W.Daniel W. ★★★★★ Cruz employees are always polite and professional. Lead Comfort Advisor Dylan Pesnell was no exception he provided outstanding service.Response from the ownerThank you for using Cruz Air & Electric AC Team! We appreciate your business and review. Timothy W.Timothy W. ★★★★★ Outstanding overall performance! Victor and Jacob delivered on time and were very switched on with their trade! I had them replace a generator that was 18 years old! The best of of over a half dozen quotes!Captain Tim Whalen retired UAL B-787 Pilot!Response from the ownerMr. Whalen, thank you for taking the time to write such a wonderful review. Our generator technicians work very hard to ensure all of our customers are essentially treated like family. We are honored to have you as a customer and look forward to servicing you in the future. Matt S.Matt S. ★★★★★ Quick service, fixed the problem very quickly would recommend .Response from the ownerThank you for leaving us a review! Pamela T.Pamela T. ★★★★★ Excellent service! We have used Cruz for almost 15 years. Dylan among others on his team are excellent professionals and always very timely for his inspection service appointments. We have never been charged for unnecessary repairs and they recently replaced both AC units and Heating units and thermostats. They have also repaired and detected a carbon monoxide leak in our prior heater units. Everyone needs to get heaters inspected annually- it saves lives!! Highly recommend Cruz for both heating and cooling appointments. They are a trusted company that has serviced the Kingwood/ humble area for many years.Response from the ownerThank you for leaving us a review! Dylan is an awesome technician and we are happy to hear you had a great experience with him! Steven O.Steven O. ★★★★★ I've used Cruz Air and Electric for the past few years for service on my AC and Heating unit. They've never pressured me to get a new AC, however this summer my AC decided I needed a new one. I went straight to Cruz and had them come out and see what was going on. Their technician, Travis, let me know what I could do to nurse along my AC, however indicated it would need to be replaced in the very near future. When I asked for a quote he was able to give me several options and was able to answer all my questions. We set a date and my new AC was installed. The installation team did an amazing job. Quick, efficient and they cleaned up the mess they made. The installation tech, Dylan, and his team did a fantastic job.I was offered a 5-year, interest free, loan to help pay for the AC/Heating unit. I also received a 10-year 100% covered service that is transferrable.Since the install, I have used Cruz to blow in additional insulation in my attic, to help the new AC be more efficient.I cannot tell you how happy I am with the service and products provided by Cruz Air & Electric. They will continue to receive my business and I will recommend them to anyone that may ask.Great job everyone!!!Response from the ownerThank you for leaving us a review! js_loader
Stay Informed

Helpful Furnace Repair Articles

Check out our tips, tricks, and other helpful furnace repair information.

Furnace

Signs It’…

Signs It’s Time to Replace Your Furnace As the temperatures drop and winter becomes more apparent, a reliable and...
Heating

7 Common Furnac…

7 Common Furnace Problems & How to...
Furnace

The Complete Gu…

The Complete Guide to Getting Your Furnace...
Furnace

Furnace Repair …

Furnace Repair For Your Home Humble, TX...