AC Service in Humble, TX

No AC problem is too big or too small for Cruz

At Cruz Air & Electric, we pride ourselves on being Humble’s one-stop-shop AC service company.

With us, our customers know that their comfort and their needs always come first. Whether you are looking for a new AC system, air conditioning repair, or even emergency AC Service, our expert AC technicians have got you covered.

Call us today at 281-446-4272 and allow us to find the right solutions for your home and your budget.

How can we help you?

Our AC Services

AC Repair

AC Installation

AC Maintenance

Air Duct Cleaning

Why Choose Cruz Air & Electric?

Schedule Air Conditioning Services You Can Count On

All of our Air conditioning technicians are backed by decades of thorough training, hands-on experience, and top-tier customer service. When you call on us for any air conditioning service, you become part of the Cruz family, which means your expectations will not only be met to the fullest, but exceeded every time. If you’re having problems with your air conditioner; don’t wait! Worried about costs? We offer competitive financing options too! We’re proud to provide our outstanding AC services to Humble, Kingwood, Atascocita, Porter, Huffman, Spring, and the surrounding communities. Give our team a call today at 281-446-4272. You’ll be glad you entrusted your HVAC needs to our experts!

Excellent

4.5

★

☆

Based on 125 reviews from

review us on

William B.

★★★★★

It was installed by Cruz Electric in 2015. They have serviced also. Great Company. Adam is very helpful.

Response from the ownerMr. Bowie-Thanks so much for taking the time to write such a nice review! We're glad to hear that you enjoy working with Adam as much as we do! We appreciate your business and support through the years.

Kim M

★★★★★

Very profesional, quality work at a reasonable price! I will definitely call them again in the future.

Response from the ownerKim-We're so glad to hear that you are so pleased with our team and your service. That means everything to us. We appreciate you giving us a call, and we look forward to serving you again in the future! Thank you for being a Cruz Air & Electric customer.

Anne P.

★★★★★

They were fast, helpful and on time! Dylan our tech was friendly and knowledgeable. I’d definitely recommend Cruz Air and Electric.

Response from the ownerThank you for leaving a review. We are happy to hear you had a great experience with our technician. Thank you for being a Cruz Air & Electric customer.

trina K.

★★★★★

We have been using Cruz for over 20 years now. They are honest and reliable.Our technician, Dylan Pesnell, was prepared to add 4 plus pounds of Freon-which as you know has skyrocketed at $210.00 per pound.He checked a couple things and told us it wasn’t leaking and full!Coils were clogged! He gave it a good bath and BOOM….we’re back in business!Dylan was extremely professional, honest and friendly

Response from the ownerThank you for sharing with us your great experience. We truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day!

Marie H.

★★★★★

Dylan was amazing

Response from the ownerThank you so much for the kind review! We love to hear things like this come from our customers!

Scott A.

★★★★★

We just received the finest, most professional A/C service from Cruz A/C & Electric. Additionally, we met one of the most outstanding, professional, and upstanding young man in Dylan Pesnell, that we’ve have encountered in many years. I’d like to highly RECOMMEND and briefly decribe our experience with both; Cruz A/C & Electric for their service, efficient turnaround time and communications we received. And of course, Dylan, who made it all happen.Evening time ion 08/15, we had ½ of our home in Huffman, TX, without working thermostats or A/C. Knowing Cruz A/C & Electric were located in Humble, the possibility of service to the remote Huffman Commons would probably be next day.I called Cruz A/C & Electric at 5:18pm on Monday 08/15 and reached their answering service. They were polite and quickly took my information. Within 4 minutes, Dylan called me at 5:22pm and said he would come out to our home. At 5:25pm, I received a text message from Cruz A/C & Electric that Dylan was heading our way and the message professionally conveyed Dylan’s certifications and phone numbers to call should we encounter any issues.Within minutes, Dylan arrived, very professional in dress and demeanor and confident in assessing the problem. Before 6pm, Dylan not only assessed the problem but made the necessary repairs and our entire home was cooling again.Many thanks and a HIGH recommendation to Cruz A/C & Electric for their automated communications and rapid turnaround time for completing everything.As for Dylan, he’s an incredible, capable resource that shows a tremendous amount of positivity and confidence that Cruz A/C and Electric should be proud of. He chatted with me for a few minutes after the repairs, and I can honestly vouch for his level of skills and confidence/capability. He’s definitely a family man too.Coach/PIO (aka Scott A.)

Response from the ownerHi, Mr. Abshire - Thanks so much for writing and sharing your kudos and appreciation for Dylan's hard work and professionalism. We couldn't be prouder of his dedication and commitment to our customers. We do our absolute best to provide excellent service so thank you for sharing your positive feedback! We're thankful to have you as a Cruz Air customer. If we can be of further service, just let us know!Thank you!

Emily M.

★★★★★

Dylan was fantastic! My neighbors home wasn’t cooling & he came out at 10 PM to fix it. He diagnosed the issue and replaced a part quickly & efficiently. The house went from 83 to 74 in a few hours, thank you Dylan! He was friendly & I would definitely call him again.

Response from the ownerThank you, Emily, for sharing your great review. We strive to do our best at all times with all of our customers and this means a lot! Dylan is a wonderful Technician, and we are thankful to have him here at Cruz Air & Electric.If you ever have any questions, concerns, or future needs - please give us a call! We're always here to help.

Sue Anne S.

★★★★★

Once again Cruz Air responded very quickly to my weekend call and did not charge an "after hours fee", just the normal service fee. I would highly recommend Dylan and Cruz Air. Aug 2023Dylan with Cruz Air really helped us out! We called early on a hot June Sunday afternoon because our AC was not working. Dylan had arrived at our house in less than an hour!! And because we called before 5pm on Sunday, we were only charged the normal service fee, not an emergency fee! I would highly recommend Cruz Air, we have used them for years and they have always provided great service!!

Response from the ownerHi, Mrs. Smith. Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we proud to hear that we met that mark! We'll be sure to pass along your kudos to your Dylan. Thanks for your business and support through the years.

Jo E.

★★★★★

Dylan was on time, notified us both when he was on his way, he epitomized the Cruz Electric professional employee!

Response from the ownerThank you so much for the kind review! We love to hear things like this come from our customers!

Cheryl D.

★★★★★

Dylan Pesnell has been to our home numerous times and assisted us with the purchase of two units, as well as maintenance. He has been a wonderful asset that we have come to trust and rely on for our a/c needs. His knowledge and helpfulness is outstanding and we will continue to call on Cruz Air/Dylan for all our future needs, thanks to his representation.

Response from the ownerThank you for leaving us a review! Dylan is a great technician and we are happy to hear you had a great experience with him! Thank you for being a Cruz Air customer. Have a great week.

Harry S.

★★★★★

Dylan Pesmell was Excellent....

Response from the ownerThank you Mr. Stephens for taking the time to leave such a nice review for Dylan! He will surely appreciate hearing you were happy with your experience. Have a great day!

Brenda W.

★★★★★

Our air stopped working after we got home from church today. We called Cruz Air and Dylan came out in about an hour. Very professional and such a nice young man. He had our air back on in no time.

Response from the ownerThank you for your review and rating, it is much appreciated!

H S

★★★★★

Prompt, courteous and professional service by Dylan

Response from the ownerThank you for leaving a review. We are happy to hear you had a great experience with our technician. Thank you for being a Cruz Air & Electric customer.

Mariah S.

★★★★★

I was appreciative that I could get immediate service at a time of emergency. Travis was amazing!!!

Response from the ownerHi Mariah, we truly appreciate the kind words you've shared about our employee! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!

Rechelle G.

★★★★★

Dylan was an absolute professional. Very friendly and quickly fixed my issues. Highly recommend!

Response from the ownerHi Rechelle, we truly appreciate the kind words you've shared about our employee! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!

Herbert C.

★★★★★

Over the last 30 years in kingwood I played roulette with HVAC companies. Finally about 5 years ago I settled on Cruz and have been getting great service. Had issues with upstairs unit. Dylan arrived same day, quickly diagnosed the issue and fixed it.

Response from the ownerHi, Mr. Cole. Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we proud to hear that we met that mark! We'll be sure to pass along your kudos to your Dylan. Thanks for your business and support through the years.

Vicki D.

★★★★★

Great for electrical an HVAC service. They are professional, respond quickly and friendly. Dylan explained what needed to be serviced and replaced. I have used them for a few years and highly recommend them.

Response from the ownerVicki, we truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day!

Sarah N.

★★★★★

Dylan was an excellent technician. He explained what was wrong with our AC and was able to fix it at a reasonable price the next day.

Response from the ownerThanks so much for taking the time to write such a nice review! We're glad to hear that you enjoyed working with Dylan as much as we do! We appreciate your business and support. Have a great day.

dtrisna

★★★★★

Good job they found the leak in the evaporator of a heat pump that is still under warantee. Good job in finding the micro leak with hydro chluoro carbon sniffer.

Response from the ownerThank you for using Cruz Air & Electric AC Team! We appreciate your business and review. Have a great day.

Kane

★★★★★

Honestly don't listen to the bad reviews. These guys are amazing and go above and beyond! Highly recommend!

Response from the ownerThank you, Kane for sharing with us your great experience. We truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day!

DD D.

★★★★★

This is probably the most punctual company I have ever worked with. Travis is the nicest and most honest. He carefully explained the details and our options to my partner and me. We were able to finance a new unit. Although, I was disappointed the new drain pan was cracked by the employees at the time of the installment, Travis was quick to ask Diana to call me so that we could schedule a time to replace it. No damage was caused to the our home and our concerns were validated, so that is why they still get 5 stars from me. Seriously, they are incredible.

Response from the ownerThank you so much for taking the time to post such a great review for Diana and Travis. We truly appreciated the opportunity to serve you and look forward to working with you again in the future! We thank you for your business.

Darlene J.

★★★★★

Cruz A&E was reasonably priced.Travis B. Was very pleasant knowledgeable and efficient. I would definitely recommend Cruz Air & Electric to family and friends.

Response from the owner Darlene,Thank you so much for the kind review! We love to hear things like this come from our customers! We appreciate you taking the time to share your experience and we look forward with you in the near future.

Wendy M

★★★★★

After I tried installing a smart thermostat, my air conditioner stopped working. I called Cruz Air & Electric the next morning and made an appointment for that afternoon. Travis was able to resolve the issue and install both thermostats in a timely manner. He was professional, courteous and even cleaned up after himself. I'm very satisfied with Travis and the service provided and will definitely use Cruz Air & Electric for future needs.

Response from the ownerThank you for taking the time to write such a wonderful review. Our technicians work very hard to ensure all of our customers are essentially treated like family. We are honored to have you as a customerand look forward to serving you again . Thank you

Betty F.

★★★★★

From the start to finish this company has professional employees. Called for an estimate on replacing our hvac system, Diane was very responsive in scheduling and communicating a date and time. Travis who listened and explained their hvac package with no pressure on buying higher priced units. Installers Javier, Javier and victor were neat and clean. Dillon who checked and verified the system was on time and informative. Wonderful customer service! Would definitely recommend

Response from the ownerThank you so much for taking the time to post such a great review for our office staff, Installers and Travis. We truly appreciated the opportunity to serve you and look forward to working with you again in the future! Thank you for purchasing your new HVAC system with Cruz Air & Electric.

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