AC Repair in New Caney, TX

Committed to providing high-quality, affordable air conditioning repair services since 1982!

If you’re facing air conditioning troubles in New Caney, TX, Cruz Air & Electric is here to ensure your home remains comfortable with fast and reliable AC repair services, even during the hottest Texas days. With years of expertise in HVAC services, our team specializes in quick, affordable AC repair, offering the local community peace of mind and high-quality service.

Our technicians are dedicated to restoring your cooling system’s efficiency so you can enjoy a cool, comfortable home without interruption. Whether it’s a minor malfunction or a major breakdown, we have the expertise to get your AC unit up and running efficiently in no time.

Need fast and reliable air conditioning repair services in the New Caney area? Give our team a call now at 281-446-4272 for quality AC services you can count on!

AC Solutions that Get You Comfortable & Keep You There

Our Comprehensive AC Repair Services in New Caney

No matter the make or model of your air conditioning system, Cruz Air & Electric has you covered. Our comprehensive range of AC repair services includes:

AC Diagnostic Services

Our skilled technicians conduct thorough inspections of your AC unit, meticulously pinpointing the root cause of any issues, from unusual noises to subpar cooling performance.

AC Filter Replacement

Dirty or clogged air filters can impede airflow and diminish your AC system’s efficiency. We’ll swap out your filters, ensuring optimal performance and maintaining indoor air quality.

Refrigerant Level Testing & Recharge

Low refrigerant levels can lead to inadequate cooling and heightened energy consumption. Our technicians will replenish your system with the precise amount of refrigerant needed to restore its functionality.

HVAC Component Repairs & Replacements

Whether it’s a malfunctioning compressor, capacitor, or thermostat, our team possesses the expertise to repair or replace any faulty components, ensuring seamless operation of your AC unit.

Ductwork Cleaning & Repairs

Leaks or damage in your ductwork can cause uneven cooling and increased energy costs. We’ll meticulously inspect your ducts for any issues, promptly addressing leaks or blockages to enhance airflow and energy efficiency.

Preventive AC Maintenance

Proactive care is key to avoiding costly repairs and premature AC unit replacement. Our preventive maintenance plans are tailored to keep your system running smoothly year-round, providing peace of mind and optimal performance.

Invest in Comfort You Know Will Last.

Your Trusted Specialist for AC Repair in New Caney

When it comes to AC repair in New Caney, TX, Cruz Air & Electric is the name you can trust. From prompt service to quality workmanship, we are committed to exceeding your expectations every time.

We are proud to be the go-to expert for all your AC repair needs in New Caney and the surrounding areas.

Don’t let a malfunctioning AC unit ruin your comfort—contact us today at 281-446-4272 to schedule your air conditioning repair service.

Excellent

Cruz Air & Electric

4.5

★

☆

Based on 141 reviews from

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James O.

★★★★★

My downstairs A/C unit wasn't cooling properly and Travis came out to check on it. It was low on Freon so he filled it up and everything works properly. One month later the upstairs unit started blowing warm air so I called Cruz Air & Electric and asked for Travis to come check it out. He arrived on time the next day and tried to get it fixed, but the unit was 26 years old, so I decided to get it replaced. He quoted me a fair price for a new unit and his crew did a great job of installing. Travis came by after the installation to check on everything and was very professional and helpful. The unit is working great and I highly recommend Travis and Cruz Air & Electric if you have any A/C problems.

Response from the ownerThanks so much for sharing your experience. We'll be sure to pass your appreciation on to Travis and team. We truly appreciate your business and support. We're always at your service if you need us! Thank you.

Quinton

★★★★★

Cruz Air & Electric save me a ton of money and I am forever grateful to have them as my service provider. Travis was very helpful and informative about my HVAC issue and assisted me right away. Thank you all for the support.

Response from the ownerWe truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day!

Gilles de B.

★★★★★

They are wonderful especially Travis he always take care of the details, I highly recommend them

Response from the ownerGood morning,Thank you for sending us your feedback. We understand your dissatisfaction, and we honestly apologize for the inconvenience. Please rest assure that your comment is welcomed because we are constantly looking for opportunities to improve our customers’ experience. Thank you for contacting us and letting us come out service your AC unit this week. Have a great day.

David S.

★★★★★

Did what they said they would do, on schedule and at the agreed price. Great service technicians executing the installation. Thank you Travis for explaining my options, overseeing the project, and explaining how things work. Well done!

Response from the ownerMr. Snell,We're so glad to hear that you are so pleased with our team and your service. That means everything to us. We appreciate you giving us a call, and we look forward to serving you again in the future!

Rick

★★★★★

THANK YOU Cruz Electric for getting my Generac taken care of, Mike the tech was very friendly, knowledgeable and helpful. Glad I choose Cruz for my Generac.

Response from the ownerThank you Rick, for taking the time to leave such a nice review for Mike! He will surely appreciate hearing you were happy with your experience. Have a great day and thank you for being a Cruz Air & Electric customer.

Robert

★★★★★

I had Cruz electric come install an EV plug for my vehicle last year. The team was professional, on time, and cleaned up the area better than they left it. Now with the recent power outage, I will be reaching out for their service on installing a standby generator.

Response from the ownerThank you for leaving a review. We are happy to hear you had a great experience with our Electrical Team. Thank you being a Cruz Air & Electric customer.

PSE H.

★★★★★

The Cruz’s have installed two generac generators in our last two homes. The one we are in now worked for 7 days straight. He even gave me some pointers on what to do after it ran for a couple days and how to keep it cool. If you need a trustful company, and will educate you on the products- these are your guys! Family owned and operated! Get with these guys for one asap- do not wait for the next time it’s needed.

Response from the ownerHi, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we proud to hear that we met that mark! We'll be sure to pass along your kudos to Generator Crew. Thanks for your business and support through the years.

Billie I.

★★★★★

All I can say is wow! Mr. Blackwell was very professional and courteous. Will definately use him again if we have an ac problem!

Response from the ownerThank you for sharing with us your great experience. We truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day!

Nope I.

★★★★★

Travis Blackwell did an amazing job getting our ac up and running!

Matt K.

★★★★★

Great service and great company to work with. Fair prices with quick responses and service. Quality work from Cruz Air and Electric.

Lori P

★★★★★

For the installation of a generator, Cruz Air was highly recommended by a neighbor. Our questions and concerns were addressed thoroughly. The quote was comprehensive and received in a timely manner. Cruz Air managed the process professionally, were courteous and patient with educating us regarding the use of the generator. We are extremely grateful to Adam and his crew and appreciate they are locally owned and operated.

Response from the ownerLori, it was an honor working with you and your husband. Thank you for choosing Cruz for your generator project.

Barry W.

★★★★★

I replaced my 22 year old HVAC units last November. Cruz Air & Electric did a great job but the real hero was Travis Blackwell. He spent several hours reviewing options for the new units and answering lots of technical questions. I ended up with the Trane variable speed system which is operating flawlessly and very economical with electricity. Travis came here at the start of the AC season and did a complete check to make sure everything was set up properly. He is extremely personable and delivers on everything he sells. Couldnt ask for a better technician and trusted HVAC advisor.

Response from the ownerThank you, Mr. Wilson for sharing with us your great experience. We truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day!

Adelcida T.

★★★★★

My neighbor recommended me this company, they were helpful, honest and didn't try to sell anything, if you want Pease of mind that you are getting a good treatment and price, please give them a try, I recommend them to all my friends and family.

Response from the ownerThank you Adelcida! We are very happy to hear Adam did such a great job and was able to answer your questions. Thank you have a great day.

William B.

★★★★★

It was installed by Cruz Electric in 2015. They have serviced also. Great Company. Adam is very helpful.

Response from the ownerMr. Bowie-Thanks so much for taking the time to write such a nice review! We're glad to hear that you enjoy working with Adam as much as we do! We appreciate your business and support through the years.

Kim M

★★★★★

Very profesional, quality work at a reasonable price! I will definitely call them again in the future.

Response from the ownerKim-We're so glad to hear that you are so pleased with our team and your service. That means everything to us. We appreciate you giving us a call, and we look forward to serving you again in the future! Thank you for being a Cruz Air & Electric customer.

Anne P.

★★★★★

They were fast, helpful and on time! Dylan our tech was friendly and knowledgeable. I’d definitely recommend Cruz Air and Electric.

Response from the ownerThank you for leaving a review. We are happy to hear you had a great experience with our technician. Thank you for being a Cruz Air & Electric customer.

trina K.

★★★★★

We have been using Cruz for over 20 years now. They are honest and reliable.Our technician, Dylan Pesnell, was prepared to add 4 plus pounds of Freon-which as you know has skyrocketed at $210.00 per pound.He checked a couple things and told us it wasn’t leaking and full!Coils were clogged! He gave it a good bath and BOOM….we’re back in business!Dylan was extremely professional, honest and friendly

Marie H.

★★★★★

Dylan was amazing

Response from the ownerThank you so much for the kind review! We love to hear things like this come from our customers!

Scott A.

★★★★★

We just received the finest, most professional A/C service from Cruz A/C & Electric. Additionally, we met one of the most outstanding, professional, and upstanding young man in Dylan Pesnell, that we’ve have encountered in many years. I’d like to highly RECOMMEND and briefly decribe our experience with both; Cruz A/C & Electric for their service, efficient turnaround time and communications we received. And of course, Dylan, who made it all happen.Evening time ion 08/15, we had ½ of our home in Huffman, TX, without working thermostats or A/C. Knowing Cruz A/C & Electric were located in Humble, the possibility of service to the remote Huffman Commons would probably be next day.I called Cruz A/C & Electric at 5:18pm on Monday 08/15 and reached their answering service. They were polite and quickly took my information. Within 4 minutes, Dylan called me at 5:22pm and said he would come out to our home. At 5:25pm, I received a text message from Cruz A/C & Electric that Dylan was heading our way and the message professionally conveyed Dylan’s certifications and phone numbers to call should we encounter any issues.Within minutes, Dylan arrived, very professional in dress and demeanor and confident in assessing the problem. Before 6pm, Dylan not only assessed the problem but made the necessary repairs and our entire home was cooling again.Many thanks and a HIGH recommendation to Cruz A/C & Electric for their automated communications and rapid turnaround time for completing everything.As for Dylan, he’s an incredible, capable resource that shows a tremendous amount of positivity and confidence that Cruz A/C and Electric should be proud of. He chatted with me for a few minutes after the repairs, and I can honestly vouch for his level of skills and confidence/capability. He’s definitely a family man too.Coach/PIO (aka Scott A.)

Response from the ownerHi, Mr. Abshire - Thanks so much for writing and sharing your kudos and appreciation for Dylan's hard work and professionalism. We couldn't be prouder of his dedication and commitment to our customers. We do our absolute best to provide excellent service so thank you for sharing your positive feedback! We're thankful to have you as a Cruz Air customer. If we can be of further service, just let us know!Thank you!

Emily M.

★★★★★

Dylan was fantastic! My neighbors home wasn’t cooling & he came out at 10 PM to fix it. He diagnosed the issue and replaced a part quickly & efficiently. The house went from 83 to 74 in a few hours, thank you Dylan! He was friendly & I would definitely call him again.

Response from the ownerThank you, Emily, for sharing your great review. We strive to do our best at all times with all of our customers and this means a lot! Dylan is a wonderful Technician, and we are thankful to have him here at Cruz Air & Electric.If you ever have any questions, concerns, or future needs - please give us a call! We're always here to help.

Sue Anne S.

★★★★★

Once again Cruz Air responded very quickly to my weekend call and did not charge an "after hours fee", just the normal service fee. I would highly recommend Dylan and Cruz Air. Aug 2023Dylan with Cruz Air really helped us out! We called early on a hot June Sunday afternoon because our AC was not working. Dylan had arrived at our house in less than an hour!! And because we called before 5pm on Sunday, we were only charged the normal service fee, not an emergency fee! I would highly recommend Cruz Air, we have used them for years and they have always provided great service!!

Response from the ownerHi, Mrs. Smith. Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we proud to hear that we met that mark! We'll be sure to pass along your kudos to your Dylan. Thanks for your business and support through the years.

Jo E.

★★★★★

Dylan was on time, notified us both when he was on his way, he epitomized the Cruz Electric professional employee!

Response from the ownerThank you so much for the kind review! We love to hear things like this come from our customers!

Cheryl D.

★★★★★

Dylan Pesnell has been to our home numerous times and assisted us with the purchase of two units, as well as maintenance. He has been a wonderful asset that we have come to trust and rely on for our a/c needs. His knowledge and helpfulness is outstanding and we will continue to call on Cruz Air/Dylan for all our future needs, thanks to his representation.

Response from the ownerThank you for leaving us a review! Dylan is a great technician and we are happy to hear you had a great experience with him! Thank you for being a Cruz Air customer. Have a great week.

Harry S.

★★★★★

Dylan Pesmell was Excellent....

Response from the ownerThank you Mr. Stephens for taking the time to leave such a nice review for Dylan! He will surely appreciate hearing you were happy with your experience. Have a great day!

Brenda W.

★★★★★

Our air stopped working after we got home from church today. We called Cruz Air and Dylan came out in about an hour. Very professional and such a nice young man. He had our air back on in no time.

Response from the ownerThank you for your review and rating, it is much appreciated!

H S

★★★★★

Prompt, courteous and professional service by Dylan

Response from the ownerThank you for leaving a review. We are happy to hear you had a great experience with our technician. Thank you for being a Cruz Air & Electric customer.

Mariah S.

★★★★★

I was appreciative that I could get immediate service at a time of emergency. Travis was amazing!!!

Response from the ownerHi Mariah, we truly appreciate the kind words you've shared about our employee! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!

Rechelle

★★★★★

Dylan was an absolute professional. Very friendly and quickly fixed my issues. Highly recommend!

Response from the ownerHi Rechelle, we truly appreciate the kind words you've shared about our employee! We do our absolute best to provide excellent service so thank you for sharing your positive feedback!

Herbert C.

★★★★★

Over the last 30 years in kingwood I played roulette with HVAC companies. Finally about 5 years ago I settled on Cruz and have been getting great service. Had issues with upstairs unit. Dylan arrived same day, quickly diagnosed the issue and fixed it.

Response from the ownerHi, Mr. Cole. Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we proud to hear that we met that mark! We'll be sure to pass along your kudos to your Dylan. Thanks for your business and support through the years.

Vicki D.

★★★★★

Great for electrical an HVAC service. They are professional, respond quickly and friendly. Dylan explained what needed to be serviced and replaced. I have used them for a few years and highly recommend them.

Response from the ownerVicki, we truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day!

Sarah N.

★★★★★

Dylan was an excellent technician. He explained what was wrong with our AC and was able to fix it at a reasonable price the next day.

Response from the ownerThanks so much for taking the time to write such a nice review! We're glad to hear that you enjoyed working with Dylan as much as we do! We appreciate your business and support. Have a great day.

dtrisna “.

★★★★★

Good job they found the leak in the evaporator of a heat pump that is still under warantee. Good job in finding the micro leak with hydro chluoro carbon sniffer.

Response from the ownerThank you for using Cruz Air & Electric AC Team! We appreciate your business and review. Have a great day.

Kane

★★★★★

Honestly don't listen to the bad reviews. These guys are amazing and go above and beyond! Highly recommend!

Response from the ownerThank you, Kane for sharing with us your great experience. We truly appreciate your business and are happy to hear you are satisfied with the services you've received. We look forward to continued business with you! Have a great day!

DD D.

★★★★★

This is probably the most punctual company I have ever worked with. Travis is the nicest and most honest. He carefully explained the details and our options to my partner and me. We were able to finance a new unit. Although, I was disappointed the new drain pan was cracked by the employees at the time of the installment, Travis was quick to ask Diana to call me so that we could schedule a time to replace it. No damage was caused to the our home and our concerns were validated, so that is why they still get 5 stars from me. Seriously, they are incredible.

Response from the ownerThank you so much for taking the time to post such a great review for Diana and Travis. We truly appreciated the opportunity to serve you and look forward to working with you again in the future! We thank you for your business.

Darlene J.

★★★★★

Cruz A&E was reasonably priced.Travis B. Was very pleasant knowledgeable and efficient. I would definitely recommend Cruz Air & Electric to family and friends.

Response from the owner Darlene,Thank you so much for the kind review! We love to hear things like this come from our customers! We appreciate you taking the time to share your experience and we look forward with you in the near future.

Wendy M

★★★★★

After I tried installing a smart thermostat, my air conditioner stopped working. I called Cruz Air & Electric the next morning and made an appointment for that afternoon. Travis was able to resolve the issue and install both thermostats in a timely manner. He was professional, courteous and even cleaned up after himself. I'm very satisfied with Travis and the service provided and will definitely use Cruz Air & Electric for future needs.

Response from the ownerThank you for taking the time to write such a wonderful review. Our technicians work very hard to ensure all of our customers are essentially treated like family. We are honored to have you as a customerand look forward to serving you again . Thank you

Betty F.

★★★★★

From the start to finish this company has professional employees. Called for an estimate on replacing our hvac system, Diane was very responsive in scheduling and communicating a date and time. Travis who listened and explained their hvac package with no pressure on buying higher priced units. Installers Javier, Javier and victor were neat and clean. Dillon who checked and verified the system was on time and informative. Wonderful customer service! Would definitely recommend

Response from the ownerThank you so much for taking the time to post such a great review for our office staff, Installers and Travis. We truly appreciated the opportunity to serve you and look forward to working with you again in the future! Thank you for purchasing your new HVAC system with Cruz Air & Electric.

Nestor P.

★★★★★

Dylan; the tech guy and his apprentice were excellent. I highly recommend this company.

Response from the ownerHi, Nestor- Thanks for letting us know how pleased you were with Dylan and Eric. They really are great guys and great technicians! Thank you for being a Cruz Air customer. We truly appreciate your business and support.

Stephanie C.

★★★★★

Travis was excellent, he was able to fix the problem with my unit rather quickly. My son is paralyzed and can't get too hot so his timely repair was a blessing. We are very grateful.

Response from the ownerHi, Stephanie - We're so glad that you gave us a call! We appreciate your kind words and will be sure to pass them to Travis. Thank you for being a Cruz Air customer!

Laurie A.

★★★★★

Travis was Very professional, great at explaining the situation and giving us affordable options

Response from the ownerThank you,! We will be sure to share your thanks with Travis- he really is wonderful. Thank you for being a Cruz Air customer - and please don't hesitate to reach out if we can be of further assistance!

John B.

★★★★★

I have used this company for years and Adam and his crew are excellent at what they do. Their service is above and beyond they're always on time. They have been taking care of my Air conditioning and heating needs for years they also take care of my generator. If you're in need of AC or heater work I would definitely recommend Cruz AC and Electric.

Response from the ownerJohn-Thank you for taking the time to write such a wonderful review. Our technicians work very hard to ensure all of our customers are essentially treated like family. We are honored to have you as a customer. Have a great day.

Colleen H.

★★★★★

Dylan Pesnell, Lead Comfort Advisor, gave us an honest, thorough evaluation and repair. His explanation was patient, detail oriented and skilled. I recommend based on professionalism and industry knowledge.

Response from the ownerHi Colleen, Thanks so much for sharing your experience. We'll be sure to pass your appreciation on to Dylan.

David M.

★★★★★

Dylan was a great technician, went over and beyond to help and took care of Everything professionally!!

Response from the ownerHi Mr. Mueller, We're so glad to hear that you are so pleased with our team and your service. That means everything to us. We appreciate you giving us a call, and we look forward to serving you again in the future! Have a great day.

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